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✈ Gratis fragt inden for Danmark på alle ordrer over 599 kr.

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Leveringspriser
Vi tilbyder gratis levering i Danmark for ordrer over 599 kr (€80).

Leveringspriser varierer efter vægt og land. Før du afgiver en ordre, bedes du kontrollere leveringspriserne for det sted, du gerne vil have din ordre sendt til.

Du kan beregne de estimerede leveringsomkostninger for din ordre før kassen ved at bruge forsendelsesprisberegneren på kurvsiden. Indtast blot leveringsaddressen i fragtberegneren og få øjeblikkelige priser.

Leveringstider
Vi bestræber os på, at pakker leveres så hurtigt og effektivt som muligt. De fleste ordrer behandles og afsendes inden for 1-3 hverdage efter ordreafgivelsen. Leveringstiden for lagervarer er normalt 2-6 arbejdsdage

Ved bestillingsvarer og varer der laves efter ordre skal du forvente en leveringstid på 7-10 hverdage. Den længere leveringstid vil fremgå produktsiden.

Når din pakke er afsendt modtager du en ordrebekræftelse og kvittering via e-mail og sms.

Du kan læse mere om dette i vores Leveringspolitik.

Vi ønsker, at du skal være 100 % tilfreds med dit Greenbark-køb hver gang, og hvis du ikke er det, står vi klar til at hjælpe.

Følg disse 4 gyldne regler, hvis du ønsker at returnere en vare:

  1. Læs omhyggeligt vores Returpolitik.
  2. Når du modtager varen, har du 14 dage til at gøre os opmærksomme på, at du ønsker at returnere dit køb.
  3. Kontakt os før du sender varene retur.
  4. For at returnere en vare skal du blot sende en e-mail til os på kundeservice@greenbarkpets.com, fortælle os dit ordrenummer og årsagen til din returnering. Vores kundeservice vil guide dig hurtigt gennem processen. Se vores Returpolitik for mere information.

Hav også i tankerne, at transport af varer frem og tilbage genererer drivhusgasser, der accelererer den globale opvarmning. Vi opforder dig til at vælge dine varer med omtanke for at undgå unødvendige returforsendelser. Vi står altid klar til at hjælpe med eventuelle spørgsmål, du måtte have.

FØR DU AFGIVER DIN BESTILLING

Du kan nemt ændre din leveringsadresse for fremtidige ordrer, hvis du har oprettet en konto hos Greenbark:

  1. Log ind på Min Konto
  2. Naviger til ‘Adresser’ i dashboardet, og klik på knappen ‘Rediger’ til højre for forsendelsesadressen.

EFTER DU HAR AFGIVET DIN BESTILLING

Hvis du vil ændre din leveringsadresse efter at have afgivet din ordre, skal du først sikre dig, at dine varer ikke allerede er afsendt. Det gør du ved at:

  1. Log ind på Min Konto
  2. Naviger til ‘Ordrer’ i dashboardet

Til højre for dit ordrenummer kan du se status på din ordre, der viser enten ‘Behandler’ eller ‘Afsendt’

Hvis din ordrestatus er ‘På hold’ eller ‘Behandler’, vil vi være i stand til at ændre leveringsadressen for dig. Kontakt os da hurtigst muligt med dine nye oplysninger.

Ordrer behandles meget hurtigt, så for at undgå, at din ordre bliver afsendt før din ændringsforespørgsel, bedes du ringe til os direkte, da vi ellers muligvis ikke når at se din e-mail eller tekstbesked i tide.

Du kan ringe direkte til os på +45 5013 6809 ved hjælp af din foretrukne telefonapp (telefon, WhatsApp eller Messenger)

Hvis din ordrestatus er ‘Afsendt’, kan vi desværre ikke ændre pakkens destination. Når du modtager dit trackingnummer kan du dog kontakte fragtselskabet, som muligvis kan ændre leveringsadressen. Vi vil gøre vores bedste for at hjælpe dig, men kan ikke garantere, at der kan foretages ændringer.

I mailen med din ordrebekræftelse og kvittering finder du et tracking link. Linket tager dig direkte til distributørens side, der indeholder information angående din levering. Du vil også få tilsendt sporingsoplysningerne til din pakke via SMS.

Det kan tage op til 24 timer (man-fre) inden sporingen opdateres fra tidspunktet du modtog din ordrebekræftelse og kvittering.

Du kan også spore din ordre via vores ‘Spor Din Ordre‘ page.

Hvis varen er markeret som midlertidigt udsolgt, kan du klikke på “Få besked”, og du vil modtage en e-mail, så snart varen er tilbage på lager igen.

Hvis denne metode ikke er tilgængelig, betyder det, at varen højst sandsynligt er udgået af vores sortiment. Det kan dog ske, at en vare bliver returneret til os. Vi anbefaler, at du holder øje med hjemmesiden og om muligt markerer varen som en favorit.

Hvis du køber en vare, og den har en fejl, for eksempel fabrikations- eller materialefejl, gælder købelovens regler.

Du kan klage over produktfejl inden for 24 måneder fra leveringsdatoen ved at kontakte vores kundeservice på info@greenbarkpets.com.Du skal underrette os om defekten inden for en rimelig periode og senest to måneder efter du har opdaget fejlen.

For at vi hurtigt kan vurdere manglen anbefaler vi dig at anmelde reklamationen ved at følge nedenstående trin, så vi kan hjælpe dig:

  1. Angiv dit ordrenummer og vedlæg en kopi af din kvittering.
  2. Beskriv defekten så detaljeret som muligt, og hvordan den opstod (årsagen).
  3. Tag et par billeder, der tydeligt viser varen i sin helhed (for- og bagside) og selve defekten.
  4. Send dette til vores e-mail: [mail_info] eller brug formularen på vores Kontakt side.

Når vi har modtaget dine ordreoplysninger, billeder og beskrivelse, behandler vi din reklamation, så hurtigt som muligt. Hvis reklamationen er berettiget, og manglen ikke kan afhjælpes uden at returnere varen, sender vi dig en gratis returlabel på e-mail, så du nemt kan returnere varen til os. Vi giver dig besked om afgørelsen via e-mail inden for få hverdage.

Husk at varen altid skal sendes i forsvarlig emballage og at der kræves en postkvittering. Gem venligst postkontorets kvittering, inklusive oplysninger om fragtomkostninger og track and trace-nummer.

Når vi har modtaget produktet, og hvis reklamationen er godkendt, vil produktet blive erstattet med et andet produkt, eller repareret, eller købesummen vil blive refunderet til din konto. Vi forbeholder os altid retten til at afhjælpe manglen.

Vi leverer i øjeblikket til nedenstående lande:

  • Danmark ***Vi leverer ikke til Grønland og Færøerne
  • Sverige ***Bemærk venligst, at vi ikke sender til Åland.
  • Tyskland
  • Holland
  • Østrig
  • Frankrig

Hvis dit land ikke er på listen, så kontakt os endelig på [mail_info], og vi finder ud af mulighederne for forsendelse til dit land.

Fandt du stadig ikke det du søgte?

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Best barks

The Greenbark  Team

This product contains content produced according to the Mass Balance Approach.

As a dog owner, you might be surprised to learn that the products you use to care for your furry friend could be contributing to greenhouse gas emissions. However, the mass balance approach offers a solution to mitigate the environmental impact of the chemical industry and transition towards sustainable practices.

This approach involves mixing both renewable and non-renewable feedstocks in the chemical production process while ensuring that the amount of sustainable feedstocks used is certified.

While the mass balance approach allows companies to continue using non-renewable feedstocks at a reduced rate, proponents argue that it provides a more realistic and achievable pathway towards sustainability.

Despite some criticisms, the mass balance approach offers a practical and scalable tool for promoting sustainability in the chemical industry and represents a significant step towards a more sustainable future.

FURTHER READING

If you’re interested in learning more about this approach, here are some  links to helpful resources :

The Genuine Italian Vegetable Tanned Leather Consortium promotes sustainable and ethical leather production practices in the Tuscany region using traditional vegetable tanning methods that ensure no animals are killed for their skins.

Highlights of Tuscan Vegetable Tanned Leather

  • Made with natural extracts from chestnut, mimosa, and quebracho trees.
  • Produced in Tuscany, Italy, where the art of vegetable tanning has been practiced for centuries.
  • The production process adheres to strict European standards for environmental and social responsibility, ensuring minimal impact on the planet and the communities involved.
  • Products made with Tuscan Vegetable-Tanned Leather are free from harmful chemicals and meet high standards for animal welfare.
  • The leather is durable, with a unique character that develops over time as it ages gracefully.
  • The use of Tuscan Vegetable-Tanned Leather supports the local circular economy, preserving a tradition that is deeply rooted in the Tuscan territory.

FURTHER READING:

For more information on the Consortium’s commitment to sustainable and ethical leather production practices, please visit their website at https://www.pellealvegetale.it/en/.

Alternatively, you can refer to our brief overview of their initiatives by clicking here.

This product contains leather trademarked by The Genuine Italian Vegetable Tanned Leather Consortium.

The Genuine Italian Vegetable Tanned Leather Consortium promotes sustainable and ethical leather production practices in the Tuscany region using traditional vegetable tanning methods that ensure no animals are killed for their skins.

Certification Standards

The Consortium’s certification standards are designed to ensure that products are made using traditional vegetable tanning methods and meet social, environmental, economic, and cultural criteria that prioritize fair labor practices, environmental sustainability, local economic support and the preservation and continuation of traditional techniques and craftsmanship that has been passed down for generations.

By adhering to these principles, the Consortium ensures that its member organizations produce high-quality leather goods that are both culturally and environmentally sustainable.

Transparency and Traceability

Through this certification process, the Consortium also aims to create greater transparency and traceability throughout the supply chain, giving consumers the ability to make informed decisions about the products they purchase.

The Consortium’s guarantee label, “Pelle Conciata al Vegetale in Toscana,” is an anti-counterfeiting label with a unique serial number that allows consumers to verify the authenticity of their products, while also providing information about the materials and production processes used.

Sustainability and Responsibility

By prioritizing sustainability and transparency, the Consortium hopes to create a more sustainable and responsible leather industry that values both people and the environment.

FURTHER READING:

For more information on the Consortium’s commitment to sustainable and ethical leather production practices, please visit their website at https://www.pellealvegetale.it/en/.

What is silicone made of?

Food grade silicone is a type of silicone that is safe for use in food preparation, storage, and cooking. It is made from a combination of silicon, oxygen, carbon, and hydrogen. The raw materials for food grade silicone are obtained primarily from silica, which is a naturally occurring mineral.

Where is silicone manufactured?

Food grade silicone is manufactured in a variety of locations around the world, including Asia, Europe, and North America. The production process involves mixing the raw materials together and then curing them under heat and pressure.

How sustainable is silicone?

The sustainability of food grade silicone production depends on a number of factors, including the source of the raw materials and the energy used in the manufacturing process. In general, food grade silicone production is considered to be relatively sustainable when compared to other materials, such as plastic. The main issues with silicone is that it’s not curbside recyclable; its production process uses fossil fuels and requires a large amount of energy; and it doesn’t biodegrade. 

Is silicone more sustainable than plastic?

Silicone is often considered to be a more sustainable alternative to plastic, as it is durable and long-lasting and while not perfect, the silicone production process does cut down on fossil fuel usage compared to plastic. Additionally, unlike plastic, silicone does not create microplastics or release harmful chemicals when it is heated or exposed to sunlight and other environmental forces.

Silicone sustainability claims

To claim sustainability, a silicone product must be certified by an independent organization that verifies the product has met certain sustainability standards. These standards may include the use of renewable energy, the sourcing of raw materials, and the product’s recyclability and biodegradability.

Is silicone biodegradable?

Silicone is not biodegradable, meaning it does not break down naturally in the environment and can create additional waste if not managed properly. 

Can silicone be recycled after use?

If you want to recycle silicone at home, you can do so by taking it to a recycling center or by sending it to a company that specializes in recycling silicone. It is also possible to recycle silicone by using it as a feedstock for energy production. Alternatively, you can try to upcycle your silicone product by giving it a new purpose, like using a silicone dog bowl as a flower or plant pot.

So is silicone actually sustainable?

In summary, food grade silicone is a safe, sustainable material that is made from natural resources, and it can be recycled and repurposed. It is a better alternative to plastic in terms of its durability, chemical emissions, and energy consumption. To ensure that a silicone product is sustainable, it should be certified by an independent organization. In addition, due to the non-biodegradability of silicone, minimal environmental impact from its use requires that careful management and responsible recycling should always be practiced.