Freight & Delivery
Greenbark ship products within Denmark and internationally to Sweden, Germany, France and the Netherlands as standard. If you would like us to send your order to a different country, please send us an individual enquiry beforehand to info@greenbarkpets.com and we will check the shipping costs involved.
How Much Does Delivery Cost?
Orders over 599 kr in Denmark and €90 in Germany, Sweden and the Netherlands include free delivery.
Shipping rates vary by country. Before placing an order, please check the shipping rates for the location you would like your order shipped to.
You can calculate the estimated shipping costs for your order prior to checkout by using the shipping rates calculator on the cart page. Simply enter the shipping location into the shipping calculator and get instant prices.
Below is a general overview of delivery prices.
Denmark Delivery:
Standard: 39 kr
Europe Delivery:
Sweden: €14
Germany: €14
The Netherlands: €15
France: €15
Most orders are processed and dispatched within 1-3 business days of the order being placed. Orders generally take 2-7 working days for delivery.
For made-to-order or products not in regular stock please expect a delivery time of 7-10 days. This information will be available on the product page.
In case of non-availability of products ordered or in case of failure to ship the product due to any reason, we will notify you after we have received your order. If you wish to cancel your order we can offer a full refund.
Once dispatched, a shipping confirmation email/ SMS, along with tracking details are sent to the email address and phone number used when placing your order.
Your goods will be delivered Monday to Friday. The time of delivery depends on the country in which the delivery takes place and the carrier used.
Transport Liability
We assume liability for products that are damaged or lost before you have taken physical possession of them.
If you return one or more products to us, you as the customer are responsible for the goods in transit. It is very important that you pack the products properly to avoid damage to the products or the original packaging. Never use the original packaging as outer packaging, as it may be damaged. For more information, see our Return Policy.
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